How to Self-Serve During High Call Volume

CPKN is currently experiencing a higher than normal call and email volumes as we respond to many requests for access to courses, especially personal safety and mental health related courses in response to Covid-19. We are working hard to answer as many calls and emails as we can, please continue to be patient. In the meantime, did you know we have many helpful FAQ support resources to help learners navigate registration and the Learning Management System? Check out the Support page on CPKN for helpful tips on:

  • Resetting your Username and Password
  • Accessing your Certificate
  • Registering for courses
  • And more…

Please visit this page and if you still need help, you will be directed to submit a support request.

Happy learning, and stay safe and healthy.

Visit the Support page.