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Crisis Intervention and De-escalation (Atlantic Police Academy)


Content Provider:
BC Ministry of Justice


Length (in hours)
3.5 hours

Release Date
February 2021

Registration Process Register

In the wake of the Robert Dziekanski tragedy in 2007, the Braidwood Commission made a number of recommendations that emphasized the importance of police being able to effectively intervene in and de-escalate crisis situations.

This Crisis Intervention and De-escalation course is designed to ensure that police officers will be able to use crisis intervention and de-escalation (CID) techniques to effectively de-escalate crisis situations, including incidents involving intervention in a mental health crisis. The course will introduce a four-phase CID model and a number of accompanying techniques designed to accomplish this goal.

This course was originally developed by the BC Ministry of Justice, Police Services Division and has been modified specifically for officers in the Atlantic Police Academy.

Learning Objectives

When you have completed this course, you will be able to:

  • Describe the Braidwood Report
  • Explain the importance of CID techniques
  • Describe the course overview and assessments
  • Define key terms
  • Explain assessing and responding to risk in crisis situations
  • Describe the relationship between conflict and crisis
  • Identify Emotionally Disturbed Persons (EDPs)
  • Explain constructive and destructive approaches to crisis intervention and de-escalation
  • Explain the importance of understanding mental health disorders
  • Define mental health and mental health disorders
  • Describe major mental health disorders and observed behaviours
  • Explain the differences between dementia and delirium
  • Explain the importance of documenting medications during a mental health risk assessment
  • Explain the CID model
  • Apply CID techniques
  • Apply the CID model

Target Audience

Sworn Police, Police Services, Government and Other First Responders

Content Provider

Led by the BC Ministry of Justice, Police Services Division, the content for this course was provided by a working group of police and non-police subject matter experts. Special thanks are extended to the RCMP Pacific Region Training Centre for providing access to their Crisis Intervention Training (CIT) materials, subject matter experts and audio-visual resources.