Session One: Leadership Panel
Chief Kimberley Greenwood, Barrie Police Service
Chief Greenwood began her career with the Toronto Police Service where she served in Divisional Policing, Detective Operations, Human Resources Command, and Professional Standards. On March 26, 2013 she was appointed the ninth Chief of Police for the Barrie Police Service.
Chief Greenwood is a member of the Canadian Association of Chiefs of Police and Ontario Association of Chiefs of Police. She serves as co-Chair of the CACP Crime Prevention, Community Safety and Well-Being Committee and is Chair of the OACP’s Police Human Resources Committee. In addition she has chaired many policing advisory committees and working groups. Some of her community endeavours include Women’s College Hospital Foundation, Girl Guides of Canada, and the Hugh McMillan Centre.
Chief Greenwood has completed the Police Leadership Program at Rotman School of Management - University of Toronto and is a Bachelor of Applied Arts (Justice Studies) graduate from the University of Guelph Humber.
Chief Constable Mark Neufeld, Calgary Police Service
Chief Constable Neufeld believes strongly in providing top-quality police service to the community through professionalism, innovation, and inclusive leadership that is supportive of employees.
Neufeld joined the Calgary Police Service in 2019 after serving for two years as the Chief of the Camrose Police Service, a smaller community that gave him the opportunity to build strong partnerships with staff and residents to improve quality of life in the city.
Neufeld is currently a member of the Canadian Association of Chiefs of Police board of directors. He also sits on boards for the Burns Memorial Fund, Calgary Police Foundation and YouthLink Interpretive Centre. He recently completed a Masters in criminology and police management at the University of Cambridge and the CACP Executive Global Studies program, where he studied international approaches to cybercrime.
Neufeld began his policing career in 1992 with the Vancouver Police Department. One year later, the illness of a parent brought him to the Edmonton Police Service, where he spent time as a frontline patrol officer and gained experience in undercover operations, incident command, crisis negotiation and as a member of the EPS Public Order Unit. Through his career with EPS, Neufeld was promoted through to the rank of Superintendent and spent time in the Criminal Investigations Division, Internal Affairs, the Intelligence Section, Professional Standards and Human Resources. He also completed two secondments with the Alberta Serious Incident Response Team (ASIRT), including one as Director of Investigations.
Neufeld was invested as a member of the Order of Merit of the Police Forces in 2014. He is also the recipient of the Queen’s Diamond Jubilee Medal, the Police Exemplary Service Medal, and the Alberta Law Enforcement Long Service Medal.
Chief Nishan Duraiappah, Peel Regional Police
Chief Nishan Duraiappah was born in Sri Lanka, and immigrated to Canada. He began his career with the Halton Police in December 1995. He served as a Constable for several years in uniform patrol in the towns and cities of Milton, Halton Hills and Burlington and in their general investigative divisions.
Throughout his career he has worked in the Regional Drug & Morality Bureau, Guns & Gangs Unit, District Criminal Investigations and with the RCMP Combined Forces Special Enforcement Unit. He also maintained a strong commitment with many of the Region’s diverse, cultural and faith communities as the Halton Police Diversity & Cultural Relations Coordinator.
Chief Duraiappah has served as the Operations Commander for Milton and Halton Hills, the Commander of the Office of Continuous Improvement and Strategic Management (OCISM) and Chief’s Executive Officer. He was promoted to Deputy Chief in the fall of 2015, charged with leading District Operations for all four municipalities, and the Regional Community Mobilization Bureau, Information Technology and Strategic Management Office.
In October of 2019, Chief Duraiappah was appointed Chief of Peel Regional Police.
Chief Duraiappah holds a Bachelor of Arts Degree in Sociology and Criminology from the University of Toronto, and a Diploma of Public Administration from the University of Western Ontario. Chief Duraiappah serves on the OACP Board of Directors and has served on various OACP Committees throughout his career. He is the recipient of the Queen Elizabeth II Diamond Jubilee Medal (2012), and is a Member of the Order of Merit Canada (2016).
Chief Duraiappah has maintained a strong commitment to his community and is involved with several sports and hobbies as well as a volunteer board member for the United Way, and the South Asian Autism Awareness Centre in the GTA.
Session Two: Responding to Calls For Mental Health Support: Training & Inter-disciplinary Response
Lana Frado, Executive Director, Sound Times Support Services
Lana Frado is the Executive Director of Sound Times Support Services. Sound Times is funded to provide community mental health and addiction supports and is entirely staffed by users and former service users. The majority of their services are provided to support individuals who are also involved in the criminal justice system.
Lana has worked with her community for almost 30 years and has served in many government and community initiatives and advocacy efforts in the disability community. She has a keen interest and considerable experience in service user participation in the design, delivery, implementation and evaluation of services and supports as the means to ensure quality, accountability, and to ensure accessibility and accommodation for individuals with social disabilities.
Inspector Leslie Hadfield, Atlantic Police Academy
Leslie is the Social Sciences Learning Manager holding the rank of Inspector at the Atlantic Police Academy where she has developed and delivers curriculum for De-escalation Communication skills for interactions between Law Enforcement personnel and people having mental illness. Insp. Hadfield possesses a Master’s Degree in Education and Leadership, a Bachelor’s Degree in Psychology, Diploma in Human Services and a Certificate in Adult Education.
Insp. Hadfield has worked with Dr. Terry Coleman contributing to TEMPO: A contemporary model for police education and training about mental illness. She assisted in the development of the Collaborative Police Action on Intimate Partner Violence (IPV) National Domestic Violence Framework. She has been a speaker at numerous education and law enforcement conferences, and recently co-authored a training manual for Autism.
In 2016, she was co-recipient of the International Instructor of the year award presented by State and Provincial Police Academy Directors (a division of the IACP).
Sergeant James Sandberg & Steve Bentley, Delta Police Department
Sgt. James Sandberg
James was hired by the Delta Police Department in 2002, and upon completing is Police Academy training, was assigned to the patrol division. He spent five years in patrol responding to dispatch calls, conducting proactive patrols, and engaging in community policing practices.
In 2007, James moved to a position on a surveillance team where the work was focused on surveilling major crime and organized crime targets.
In 2010, James was assigned to a Major Crimes investigative team where approximately 75% of the work was related to homicide investigations. He developed his investigative skills there, filling investigative roles such as file coordinator, primary investigator, and affiant in these major case management files.
In 2015, James returned to the patrol division as a road supervisor, managing a team of seven constables.
In 2018, James was promoted to Sergeant and became the NCO supervising a Major Crimes investigative team, an Economic and Technical Crimes team, as well as the Mental Health Unit. Although a smaller team, the MHU was a large part of his portfolio due to the volume of calls that were being managed by the team.
Also in 2018, James began a review of HealthIM, an assessment and reporting tool designed for policing agencies centered on mental health calls. Following the review, James oversaw the project management and implementation of HealthIM by the Delta Police Department, and continues to lead the department through new phases of HealthIM use. James has presented on the topic of HealthIM to other police agencies in British Columbia, as well as the BC Ministry of Health and the BC Ministry of Public Safety and Solicitor General.
Steve Bentley M.A., is a Police Officer serving in his 15th year, who has worked in Patrol Division, Criminal Investigations, and was seconded to the Integrated Riot Investigation Team. He has been a Mental Health Liaison officer since 2014, where much of his time has been spent assisting individuals in crisis, supporting families of those suffering with mental illness, and problem solving with various agencies to provide appropriate resolutions for those in crisis. He is a longstanding member of the department’s Critical Incident Stress Management Team including a period of time as coordinator. He holds a Master of Arts degree in Theology, focused on “Family, Marriage, and Community” from Regent College, and is a Registered Clinical Counsellor.
Jennifer Ward, Social Worker and Program Manager, Canadian Mental Health Association
Jennifer Ward is a Social Worker and Program Manager for 24/7 Crisis Services at Canadian Mental Health Association of Peel Dufferin. The 24.7 Crisis program spans 4 police forces, 5 hospitals and a population exceeding 1.5 Million people. Jenn is also a clinical supervisor for the mental health and crisis response team with Ontario’s Provincial Emergency Medical Assistance Team.
Jenn has enjoyed many years’ experience working on the front lines with emergency responders providing mental health crisis care in the community. Currently Jenn is a member of the Ontario Community Crisis Response Models working Group and co-chairs the Operations Committee for the CMHA / Peel Regional Police Mobile Crisis Rapid Response Team.
Previously, Jenn has been an executive board member with the Canadian Association of Suicide Prevention and a Program Manager for the Mental Health Commission of Canada. Jenn hold degrees in social work and certificates in Clinical Supervision, Critical Incident Debriefing, Crisis & Trauma Specialist & Traumatic Loss and Grief Support.
Jenn lives in Peel Region with her family.
Session Three: Training Response to COVID-19 - a Panel Discussion
Joseph Countryman, Supervisor, Technology and Skills Development, York Regional Police
Joseph Countryman is the Supervisor of the Technology and Skills Development team with York Regional Police. His previous roles in the Training and Education Bureau with York Regional Police include Learning and Development Coordinator, Technology Trainer and E-Learning Specialist. Joseph is passionate about integrating technology into the police learning environment, working in partnership with CPKN using the YRP Learning Management System to introduce blended learning opportunities, and other educational innovations into the training curriculums for York Regional Police learners.
Joseph has a Bachelors of Arts in Information Technology, and a Masters of Education with a focus on Educational Technologies from the University of Ontario Institute of Technology.
Mable Hong, Curriculum Development Specialist, Vancouver Police Department
Mable Hong is a Curriculum Development Specialist with the Vancouver Police Department. She holds a Bachelor of Education from Simon Fraser University and a Masters of Educational Technology from the University of British Columbia. As learning spaces continue to evolve beyond the physical space, Mable is passionate in exploring various ways to bring digital learning in law enforcement to create a connected and flexible learning environment.
Michael Rybacha, eLearning Developer, Vancouver Police Department
Michael Rybacha is an eLearning Developer with the Vancouver Police Department. Before developing e-learning courses, Michael served as a User Support Specialist in VPD’s Information, Communications and Technology section and was responsible for transitioning VPD’s 1,800 sworn and civilian members from Windows 7 to the Windows 10 operating system. Michael holds a Bachelor of Science in Computing Science from Simon Fraser University.
Jason Siu, eLearning Developer, York Regional Police
Jason is the e-Learning Developer for York Regional Police and has been there since 2016. Prior to that he was working for the York Region District School Board on a similar capacity in creating learning resources for all members of the organization. He’s looking forward to collaborating and learning with our peers across the country.
Tom Strancaric, Technology Trainer, Hamilton Police Service
Tom Strancaric is the Technology Trainer in the Hamilton Police Service’s Professional Development Division. Prior to the Hamilton Police Service, Tom worked in the IT industry for 18 years, with companies and organizations like BlackBerry Ltd, Veracity North and the former Canada Customs and Revenue Agency. Over the last several years, Tom has been focusing on Adult Education studies through Brock University’s Faculty of Education, specializing in blended learning, curriculum development and instructional design. In addition to his primary job functions, he was recognized by CPKN and fellow colleagues for his commitment and leadership in the adoption of e-learning and inducted in to the CPKN Order of the Black Socks in 2019.
Shelley Tiffin, Instructional Designer, JIBC Police Academy
Shelley Tiffin is an Instructional Designer with the JIBC Police Academy, with 7 years’ experience in the criminal justice sector in BC. Shelley also has extensive experience in developing and leading a nationally accredited competency-based program for allied health, including integrating online learning to enhance student success.
Shelley holds a BMLSc (UBC Pathology and Laboratory Medicine) and MA (UBC Adult and Higher Education).
Session Four: Developing Basic Constable Competencies - a Case Study
Angela Ripley, Education Consultant and Industrial/Organizational (I/O) Psychologist
Angela Ripley (B.Sc.K., B.Ed., M.Ed., M.Ed., Ph.D.) is an education consultant and an Industrial/Organizational (I/O) Psychologist. Angela’s experience in education has been vast and has spanned from teaching, curriculum development, managing the Calgary Police Service’s Learning and Development Unit, and currently as the Competency Based Education and Assessment Consultant in the Innovation department at Bow Valley College in Calgary, Alberta. Angela’s passion is creating and reviewing training programs utilizing competency based education to ensure that learners are prepared for the technical and behavioral job tasks required in their career.
Angela’s experience as an I/O Psychologist has been to review, advise, and provide recommendations on police selection and police training effectiveness. Angela focused her PhD dissertation on the selection of police officers utilizing personality as a predictor of job performance outcomes. Projects have included a review of the Justice Institute of British Columbia (JIBC) Police Academy and the Investigator Certification Program of the British Columbia Independent Investigations Office (IIO).
Angela is currently working with CPKN to create a National Police training inventory on training relating to police community interaction, the Delta Police Department reviewing the effectiveness of its newly acquired training simulator, and the JIBC to implement recommendations into the JIBC Police Academy recruit training curriculum.
Session Five: Axon Virtual Training & 360 Video Training
Robert Murphy, Senior Director of Virtual and Augmented Reality, Axon
Murphy is the Senior Director of Virtual and Augmented Reality. Prior to joining the VR/AR team, Robert lead Axon’s Digital Evidence Management team and was responsible for the Axon Evidence and Axon Commander products, which serve thousands of agencies across the world. Prior to joining Axon in 2017, Robert spent eight years at Cypress Semiconductor where he lead the product development of solutions targeting the telecommunications and computing market.
Sgt. Dave Tutte, Halton Regional Police
S/Sgt Dave Tutte has been with the Halton Regional Police Service for 14 years. Dave started his career working in Patrol in the City of Burlington. From there Dave went to the Tactical Rescue Unit. During his time in Tactical Dave led the rappel team, and was a team leader. In January 2016 Dave was promoted to the rank of Sergeant and was assigned to the Regional Community Mobilization Bureau. While in this role Dave was responsible for the service delivery for Mental Health, as well as Diversity and Inclusion. Dave was later seconded to the Community Safety and Well-being project. In July 2018 Dave was moved to the Training Bureau and in March of 2019 Dave was promoted to the rank of Staff Sergeant and was fortunate to stay posted in the Training Bureau.
Dave has also been a Hostage Negotiator since 2015. During his time in the Training Bureau Dave has continued to evolve training in Halton, and is very proud of pushing the envelop forward with recently launching Virtual Reality Empathy based training in Halton. Dave is also a member of the Board of Directors of C.A.P.E.