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IIS Interviewing Victims and Witnesse Part II: Memory Enhancing Techniques
Course Category: Investigations
Course Category: Students

Notice: This course merges and adapts content from the Alberta Justice and Solicitor General's blended Investigative Skills Education Program (ISEP) to provide stand alone training for investigators in the national police community.


Content Provider:
Alberta Justice and Solicitor General


2.5 hours

Registration Process Register

There is little doubt that evidence obtained from witnesses is critical to the successful resolution of criminal investigations. The Cognitive Interview procedure, which applies memory-enhancing techniques and generates greater amounts of reliable and accurate details from witnesses, is widely accepted in policing practice.

Interviewing Victims and Witnesses – Memory Enhancing Techniques is the second course in the four part Interview & Interrogation Series. It explores the cognitive interview approach and reviews the processes and methods for facilitating a memory-enhancing interview. Using videos and other treatments, this course will teach techniques such as building rapport, context reinstatement, note taking, and reverse order recall to maximize outcomes when interviewing victims and witnesses.

Learning Objectives

When you have completed this course you will be able to:

  • Explain the purpose a ‘cognitive interview’ and how memory is processed
  • Describe the factors that affect memory processing
  • Describe how to lay out the interview room
  • Explain the sequence of steps involved in facilitating a memory enhancing interview

Also offered in the Interview & Interrogation Series:

Target Audience

Sworn Police, Police Civilian, Public Safety Officer, Peace Officer / Special Constable, Student, Other Federal, Provincial and Municipal Employees


It is recommended that learners successfully complete Interviewing Victims and Witnesses - Part I before taking this course.

Content Provider

The content for this course was developed by Alberta Justice and Solicitor General in collaboration with Edmonton Police Service and other agencies.