About CPKN

General FAQ

  1. What is the Canadian Police Knowledge Network (CPKN)?
  2. Who is CPKN?
  3. How is CPKN governed?
  4. When was CPKN established?
  5. What e-learning products does CPKN offer?
  6. What other services does CPKN provide?
  7. How much do CPKN courses cost?
  8. What is the value of e-learning?
  9. Who can take CPKN courses?
  10. How can our organization become a Content Provider?
  11. Does CPKN provide certification for course completions?
  12. How can I access my CPKN training record?
  13. What payment methods does CPKN accept?
  14. Do I need approval from a supervisor to take a course?
  15. How do I evaluate a course or provide feedback on technical issues?

1. What is the Canadian Police Knowledge Network (CPKN)?

CPKN, a not for profit corporation, is Canada's leading provider of e-learning training for police and law enforcement. CPKN works in collaboration with police services, training academies, and recognized subject matter experts in the Canadian police community to develop high-quality online training products that meet the frontline needs of police and other law enforcement personnel.

2. Who is CPKN?

CPKN was established in 2004 to define and develop cost-effective training courses and tools to enhance police services training activities. CPKN's founding partners include the National Research Council, Holland College's Justice Knowledge Network (JKN), and the Canadian police community. Today, CPKN works with numerous police services, training institutions, and sector organizations across Canada, including the Canadian Association of Chiefs of Police and the Police Sector Council.

3. How is CPKN governed?

CPKN is governed by a volunteer Board of Directors that provides strategic council and leadership. The Board is comprised primarily of senior level police officials within the Canadian police community.

4. When was CPKN established?

CPKN was established in March 2004 and officially launched its national online learning portal in October 2004.

5. What e-learning products does CPKN offer?

CPKN offers a growing catalogue of e-learning courses that are specifically designed to meet the training needs of frontline officers. To view or download the catalogue, please visit the Course Catalogue.

6. What other services does CPKN provide?

In addition to developing priority training for frontline officers, CPKN provides a range of other online learning services including custom development and hosting, designated portals, and implementation assistance. For more information, please visit Products and Services.

7. How much do CPKN courses cost?

CPKN's course offerings range from $25.00 - $200 (+ GST) per participant. Volume discounting and licensing options are also available. Contact support@cpkn.ca for more information or a quotation.

8. What is the value of e-learning?

More and more organizations are realizing the benefits of blended and/or stand-alone e-learning solutions for training personnel in a timely, efficient, and cost-effective manner. e-Learning provides benefits at both individual and organizational levels:

Learners Organizations
  • Accessible 24/7
  • Anytime-Anywhere
  • Directed self-study
  • Takes into account individual learning differences
  • Control of learning process
  • Better understanding/retention of material
  • Up to 50% reduction in training costs
  • Reduction in training time 6.5 hrs classroom = 3 hrs e-learning
  • Just-in-time content delivery
  • Customized and standardized training programs

9. Who can take CPKN courses?

CPKN courses are designed and built first and foremost for Canadian police officers. However, many of CPKN’s courses are also open to other law enforcement or public security agencies. For more information, please contact support@cpkn.ca.

10. How can our organization become a Content Provider?

For information on how your organization can work with CPKN to develop e-learning products, please visit the Content Provider page.

11. Does CPKN provide certification for course completions?

CPKN provides Course Completion certificates which indicate that a learner has successfully completed all of the requirements for an e-learning course.

When a CPKN course is used as part of a blended learning program, the delivery agency may provide certification. However, in these cases, CPKN’s Course Completion certificate only verifies completion of the online component, and not the overall program.

At this time CPKN is working with police and academia to determine eligibility for continuing education/post secondary credit. Please check back with CPKN for future developments in this area.

12. How can I access my CPKN training record?

Your CPKN training record may be accessed by clicking on the Transcript tab of your account page. CPKN may also provide additional reporting to your agency. Please contact Support for additional information.

13. What payment methods does CPKN accept?

CPKN accepts Visa, MasterCard, cheque, or money order. Online payment is not available at this time.

14. Do I need approval from a supervisor to take a course?

Yes, CPKN requires supervisory approval to verify your identity as a police officer. It is one of the methods CPKN uses to ensure the security of course content. Before your registration can be processed, contact information for your training manager or supervisor must be provided in the appropriate section of the registration form. CPKN will contact this individual for identity verification.

15. How do I evaluate a course or provide feedback on technical issues?

CPKN provides the opportunity to evaluate your learning experience and submit feedback. CPKN is continually improving the effectiveness of our products and services and your feedback is an invaluable part of this process. To complete a survey or course evaluation:

  • Login to your CPKN Account by clicking on "Login"
  • Select the appropriate portal and click "Submit"
  • Click on 'Take Survey' in the Feedback area (lower right side of screen)